Privacy Policy

At Seaway Thai Spa ("we", "our", or "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://seawaythaispa.com) or communicate with us to book our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or booking channels:

• Personal Data: Name, phone number, and appointment preferences provided via our WhatsApp booking integration, phone calls, or contact forms.
• Usage Data: Information automatically collected by tracking pixels (such as Google Analytics or Google Ads), including your IP address, browser type, pages visited, and interaction with our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate and confirm your spa appointments.
• To respond to your inquiries and provide customer support.
• To improve our website functionality and user experience.
• To deliver targeted advertising (e.g., Google Ads) and promotional offers, provided you have not opted out.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. This helps us optimize our digital marketing efforts and provide a tailored experience. You can instruct your browser to refuse all cookies; however, some portions of our website may not function properly without them.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as Google for analytics and advertising), so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website utilizes secure server connections (SSL/HTTPS) to encrypt data transmitted between your browser and our servers.

6. Your Consent

By using our website and engaging with our WhatsApp booking portal, you consent to our website's Privacy Policy.

7. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below: